Table of Content
- American Home Shield Review: Coverage & Cost (December
- Our plans get top marks from industry pros.
- How do I file a claim with American Home Shield?
- How American Home Shield Stacks Up
- American Home Shield Review: A Jack-of-All-Trades Among Home Warranty Companies
- Terrible waste of money
- American Home Shield video reviews
Cancel in the first 30 days to receive a full refund. Cancel at any time after 30 days and receive a prorated refund for the remainder of your term; an administrative fee may apply. Every time the contract auto-renews, the price seems to go up. Watch contract renewals and make sure you want to continue at the price they are offering. You have to call in to cancel if you don't agree with the new price.

When you add up what these appliances could have cost me in terms of expense, it makes sense to have something like American Home Shield. It doesn't make sense when I have that year where I didn't need them at all, but I cannot predict when it's gonna be that year, so I just gamble and pay it. If I sit down and add it all up, I come out ahead. How do I file a claim with American Home Shield?
American Home Shield Review: Coverage & Cost (December
We offer special real estate plans to cover the home you're buying or selling. American Home Shield is accredited by the BBB and holds a B rating from the organization. As with any top-rated home warranty company, American Home Shield’s reviews feature a solid mix of positive and negative customer reviews. The positive reviews mostly focus on the professionalism of AHS representatives, while the negative reviews highlight a lack of communication between AHS and authorized contractors.

While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by American Home Shield. The data presented on this page does not represent the view of American Home Shield and its employees or that of Zippia. Our consumers rely on us to provide objective and accurate information — as such, we create a comprehensive rating system to formulate our rankings of the best home warranty companies. This system accounts for a wide range of ranking factors, and we collect data on dozens of home warranty providers to grade the companies on each factor.
Our plans get top marks from industry pros.
If there is anything else we can do for you, please let us know. Raul, We appreciate your business and value your feedback. See more of the best home warranty companies, best home warranties for condos, best home warranties for rental properties, and the best home services. American Home Shield home warranties cover 49 states, excluding Alaska, with various plans to protect your home and your budget.

The only way to view a home warranty quote is by going through the process again and getting back to the checkout page. Because the entire process only takes a couple of minutes at most to complete, this shouldn’t be too onerous for customers who want to review their quote or change the terms of their potential policy. Offers coverage for parts of crucial home systems and discounted maintenance services. ● Coverage is not included for additional modifications, corrections of code violations, or permits needed for covered repairs.
How do I file a claim with American Home Shield?
Since it wasn't life-altering, American Home Shield kept giving the runaround. I may pay on this home warranty year after year, which I normally do without anything being replaced. I'm being honest with AHS by paying my money every month. They shouldn't put a refurbished part in my stuff, just do what they're supposed to do and fix it right with either a brand-new part, something that's reputable, or replace the appliance. There is no limit on the number of repairs during a contract period. However, you should check your contract for dollar limits per covered item or per term.

While American Home Shield's customer service department is open 24 hours, many of the contractors they work with are not. Use this comments board to leave complaints and reviews about American Home Shield . Discuss the issues you have had with American Home Shield and work with their customer service team to find a resolution. One year, my washer tore up and it couldn't be fixed.
How American Home Shield Stacks Up
Yes, American Home Shield covers roofs up to $1,500 per plan term with the ShieldPlatinum plan. According to the service contract, the company will cover roof leaks, but it doesn’t cover metal roofs, eco roofs, skylights, chimneys or vents, solar panels, gutters or downspouts. But after they cleaned the mold, it was not cool yet. I like for it to be cool before I put my heat on. So when I put the heat on about three weeks ago, it started shaking and making a lot of noise.
After that, any refunds will be prorated based on the amount of time remaining on the policy. Although there’s no cancellation fee, the company may deduct certain administrative fees when processing a refund, but that will be determined on a case-by-case basis. After the technician has diagnosed the problem, American Home Shield will review the inspection report and check that the issue is covered under the homeowner’s warranty policy. If so, then the contractor will go ahead and make the necessary repairs or replace the broken appliance with a new unit. Another benefit of opting for ShieldPlatinum is the higher coverage limit.
When HVAC systems, refrigerators, or water heaters break down, the cost for repair or replacement could be significant. The company has received numerous negative online reviews, mostly for denied claims. But looking deeper into these reviews, we gathered that most of them are in response to claim denials for items that aren’t covered by American Home Shield’s plans. You can avoid these issues by carefully reading the contract each time you go to make a claim. We’ll pay for your covered item repair or replacement, up to your contract terms and limits.

When Advance came, they said that my unit had mold. When I called AHS, they said they cannot do mold. I mentioned this to Carlos again and he said, “I don't understand. Because that was from the same job.” AHS put some pressure on me and I sent Carlos an email saying AHS had not given up.
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